Terms & ConditionsHome Farm Site Terms & Conditions
BEFORE YOU ARRIVE
- Please do not come if you or a member of your party is unwell; if you have any signs of COVID-19, high temperature, new, persistent cough or recent onset loss of smell/taste (anosmia) then please stay home.
- Please pay the balance before arriving on site – payment can be made over the telephone or online. You will need your booking reference number and surname.
General Terms and Conditions of Booking
IMPORTANT – please read before making a booking
1. Booking & Payment
Bookings for holidays are welcome from families and couples.
Bookings for camping/touring can only be accepted from persons over 18 years of age. By paying the deposit, you acknowledge that you agree to the Terms and Conditions of Home Farm St Davids Camping & Caravanning on behalf of the total party intending to stay at Home Farm St Davids Camping & Caravanning.
Due to the busy 2021 season, reservations by phone, email or online will be held as provisional for up to 24 hours until a deposit per pitch is received. For immediate short stay bookings, full payment is made in advance. Outstanding balance for touring/camping is payable on arrival.
We have numbered pitches for tourers and campers, and we will endeavour to select a site for your specified requirements. For the busy 2021 season, we will be accepting overnight stays until October 2021. Whilst every effort will be made to meet special requests for a particular pitch, no guarantee will be given as under certain circumstances bookings may have to be moved.
Party size/age restrictions – Persons under 18 years of age are not accepted unless with family members who will be responsible for their conduct. Families that wish to pitch on adjacent sites must book separately and pay their deposits separately.
Deposits are refunded minus a £10 administration charge provided the booking is cancelled (in writing/email) 4 weeks prior to the start of your holiday. Where advance bookings are cancelled within 4 weeks of the start of your holiday, deposits are non-refundable. We do not refund payments on the basic rate if campers have left early due to bad weather, however, extra charges are refunded on the nights not stayed. Under certain circumstances, credit may be given for an unused night’s stay at the discretion of the owner, but not for inclement weather.
Where persons have not arrived on the start date of their holiday, pitches are held until 12 noon the next day, if we have not been made aware of late arrival the booking will be cancelled and pitch re-let.
We do advise ensuring you have camping cover as part of your holiday insurance.
3. Arrival & Departure
Please note that full directions to Home Farm St Davids will be sent in the booking confirmation email.
Arrival: 2pm onwards on the day, no later than 8pm; Departure: by 11am on the day
Please phone us on 07976 619 205 if you’re expecting to arrive late (no arrival later than 8pm). Late arrivals must park at the designated overnight area and arrive at your pitch between 8am – 10am the following morning and pay any outstanding balance/additional fees for extras (where applicable). Site maps are to the right of the first site entrance, as well as next to the amenities area. The owners’ number is displayed on the amenities office window in case of emergencies.
4. Your Pitch
All caravans and motorhomes must be set up in positions as indicated on your booking summary/pitching information on the reverse of park maps or as advised by park office staff. Before pitching up please ensure you have the correct pitch to avoid being asked to move. A small tent (less than 48 sq. feet) may be permitted on pitches alongside the caravan provided it is for the use of the same family. To minimise the damage to grass, only breathable groundsheets should be used. Current legislation prohibits the covering of any gas appliance exhaust. Awnings must not enclose any exhausts, unless that exhaust is running on electricity.
All camping pitches are individually marked in order to comply with the statutory distance between tents for fire regulations. Maps are available online and at the Park office. Information on how to pitch is on the reverse of the map and also provided by the park staff.
You may use your caravan/motorhome/campervan/tent on our pitches only for holiday and recreational purposes (and not as your only summer residence).
5. Your Responsibilities
The person who makes the booking is responsible for ensuring compliance with the rules and booking conditions by all members of his or her party, including any visitors, pets or children. Please familiarise all of your party with the site rules and regulations.
Consideration for Others – This is a peaceful, quiet family park. Radios, stereos or other sound systems are permitted though we request visitors to be considerate to others and keep the volume low. From 10pm to 8am the park must be quiet and voices must be lowered.
Children – Parents are to be responsible for their children at all times whilst on the park. An adult should accompany children to the showers and toilet block. Please respect each holiday home’s area, and make sure your children do not disturb neighbouring pitches. Visitors are asked to respect the integrity of the boundary hedges and not to climb over them or remove stones. As quiet time is from 10pm you are responsible for reminding your accompanying children of this and you must ensure they return to your accommodation at this time.
Vehicles and cycles – Only one car is permitted per pitch. All other vehicles must park in designated parking areas and must inform the owners. Motor vehicles and bicycles on site should, at all times, be used with due regard to the safety of others and their speed should not exceed walking pace (5mph). No cycling is permitted on site between dusk and dawn, other than visitors who arrive solely by this form of transport and their bicycles are equipped with front and rear lights. Motorised mobility scooters are allowed on site, but children’s motorised scooters or skateboards are not. Some of the park is sloping, and cars should be parked across the slope for safety reasons.
Dogs – Two well behaved dogs on leads are permitted. Dogs must be kept on a lead at all times whilst on the park and exercised in the designated dog walk area or off the park. Even out of the site, we ask dogs to be on a lead and under control at all times as sheep and cattle graze in nearby fields. Most local beaches have areas where dogs are allowed. Please do not leave dogs unattended in your motorhome or tent. Owners to clean up any dog accidents, double bag and dispose in general waste at site entrance. To ensure underground services remain undamaged, long skewers, especially dog securing stakes, should be used only after seeking the advice of staff. When you are on your pitch make sure that the lead is at a length that your dog cannot be within 5m of a roadway or encroach within 5m of the next unit. Owners will be requested to leave the Park without refund where they have not complied with the rules regarding keeping their dog on a lead or failing to clean up after their dogs. During the school summer holidays all dogs must be on a short lead while walking through the site. There is a limit of two dogs per pitch. Any decision about pets on the site will be taken at the discretion of the management.
Smoking Policy – Please do not smoke within 20 metres of buildings on the site. Please extinguish cigarettes thoroughly and place in your general waste.
Restricted activities – Guns, air guns, catapults and kites (other than the inflatable type) are not permitted on the park. Metal detectors, drones and Chinese lanterns are not permitted in the park. No hard-ball games.
Visitors – Please ask your visitors to make themselves known at reception when arriving at the site. Visitors cannot park next to caravans and must leave their car in the designated area on the right of the side entrance.
Zero tolerance to drugs – Any person found using illegal substances in the park will be asked to leave and the police will be contacted.
Touring and camping
Your pitch – Stones, seashells and tent pegs are extremely dangerous if hit by grass cutting equipment. Please take care when clearing your pitch, and also keep children well away from grass cutting machinery whilst in use or stationary.
BBQs – Strictly no campfires on the ground. Barbecues and fire pits must be raised high enough so as not to burn the grass, and must be extinguished thoroughly after use.
Rubbish & Wildlife – Please place all refuse in skip bins or appropriate waste recycling containers located in the skip enclosure at the entrance to the site. Do not leave refuse bags outside your tent or caravan as rubbish may be strewn across the field by seagulls. Please put your food in suitable, hard containers and your recycling in the bins provided. Don’t leave food scraps lying around and make sure your tent is zipped up at bedtime to ensure badgers and foxes don’t try to raid your food stocks.
Waste disposal – Wipes, nappies, and dog poop bags must be double wrapped and disposed of in the refuse bins and NOT down any drains.
The Weather – We are close to the coast path and at times can be subject to strong winds and rain at any time of year, though we are fortunate in that we have good drainage and we do not flood. You must ensure that your tent is robust and correctly erected. We suggest that you refer to the Met Office weather forecast before departing for your stay with us.
Gazebos – Are permitted provided they stay within the permitted boundary as per the guide on the back of the site form. Gazebos and awnings must be correctly fitted and be robust. In certain weather conditions ie high winds they must be taken down for health & safety reasons.
6. Customer Complaints/Compliments
Please make us aware should you experience any problems during your stay with us so we can attempt to rectify. We want you to enjoy your stay with us and welcome any suggestions you may have to enhance your stay .
If for any reason beyond our control, for example fire damage, the holiday home/pitch is not available on the date booked, all monies will be refunded in full and we will not be liable for any further claims.
This is a family park. The proprietors reserve the right to cancel any booking, refuse admission or terminate the occupation of any accommodation without compensation when in their opinion, any of the conditions of booking or park rules are not observed or when the conduct of any visitor is considered unacceptable or unreasonable. We reserve the right to amend our terms and conditions at any time, without prior notice. We do not accept any liability for loss or damage to guests’ property and recommend that guests ensure their accommodation (caravan, motorhome, tent or the like), equipment and personal property are adequately insured while on site at Home Farm St Davids Camping and Caravanning.